FAQs
HAND PAINTED AND UPCYCLED FURNITURE
All my work is refinished with great care and attention to detail using the best quality furniture paints which are as environmentally friendly as possible. My pieces are all antique, vintage and always pre-loved and therefore may show minor signs of their past life with the occasional dent or ding. Major imperfections are always repaired, but I believe small marks show the piece's history and add to its charm. Any signs of historic woodworm are treated as a matter of course.
All hand painted furniture needs to be treated gently and with respect for its age. I provide a care label with all furniture purchases so that you can love it for many years to come.
MEASUREMENTS
Please check the measurements given on the listing to ensure the item will not only fit in the space you have planned, but that it can also fit through doorways/hallways/up stairs etc in your home.
For safety reasons I recommend fixing large/heavy/tall items to a solid wall to prevent any falls or injuries.
Nationwide delivery is available.
I charge a flat rate of £60 for delivery to mainland UK, excluding the Highlands of Scotland, Islands and Ireland. Please contact me prior to purchase if you are in any of these areas for an accurate quote.
I arrange delivery with one of my trusted furniture couriers, this will usually be a one man service and help will be required to unload the item at the buyer's home. If a two man service is required please let me know before checkout as there may be an extra charge. Delivery will usually be within 1-3 weeks of your order being placed, sometimes it may be quicker but on rare occasions it can take longer depending on your location. The drivers contact you directly to confirm the date and time of delivery and will work with you to arrange a mutually convenient time.
Collection is also welcome from my home workshop in Essex.
For commissions and custom orders, delivery will be arranged once work is completed.
Smaller items of home decor may be sent via insured parcel courier depending on their size.
RETURNS
I want you to be completely happy with your purchase, but if you would like to return an item for any reason please contact me within 14 days of delivery and ship back to me within 30 days of delivery. The safe return and cost of doing so, must be paid by yourself. Once I receive the item in its original condition, I will issue a full refund minus shipping costs.